Description
We are seeking a dynamic and results-driven Global Strategic Account Development Manager to lead the growth and development of our most critical global accounts. This role is responsible for building long-term relationships, driving strategic initiatives, and unlocking new revenue opportunities across multiple regions and business units.

Requirements

• Bachelor’s degree in one of the following fields:
  • Business Administration
  • Marketing
  • International Business
  • Supply Chain Management
  • Economics
  • Engineering (especially industrial or quality)
  • MBA preferred.
• 7+ years of experience in strategic account management, preferably in a global or enterprise setting.
• 5+ years’ experience in Consumer Good Markets
• Experience in Testing, Inspection and Auditing will be advantageous
• Proven track record of managing complex, multi-region accounts with significant revenue impact.
• Strong business acumen and consultative selling skills.
• Excellent communication, negotiation, and presentation abilities.
• Ability to travel internationally as required.
• Multilingual capabilities or experience working in multicultural environments.
• Stakeholder management, ability to communicate with internal stakeholders and departments.

Responsibilities
Account Strategy & Planning

• Develop and execute comprehensive global account plans aligned with client objectives and company goals.
• Identify growth opportunities across geographies, product lines, and services.
• Establish and expand the commercial consumer goods footprint in South Africa for achieving business results.
• Coordinate with the existing commercial team to approach new and existing retailers, brands, and clients—especially in testing, inspection, and audit services.
• Work with the International Development VP to develop new services that address evolving client needs.

Client Relationship Management

• Serve as the primary point of contact for global strategic accounts.
• Build trusted advisor relationships with senior stakeholders and decision-makers.
• Meet regularly with key clients to ensure relationships are maintained and continuously developed.

Cross-Functional Leadership

• Collaborate with regional and global sales, marketing, product, and delivery teams to ensure seamless execution.
• Lead virtual account teams across time zones and cultures.
• Coordinate liaison between sales and other departments to maintain effective internal communications.

Revenue Growth & Forecasting

• Drive account expansion through upselling, cross-selling, and strategic partnerships.
• Monitor performance metrics and provide accurate forecasting and reporting.
• Develop and deliver revenue budgets aligned with company objectives.
• Implement, manage and analyse sales forecasting activities, targets, sectors, markets, and territories.
• Develop, implement and manage sales forecasting activities, targets, sectors, markets, territories and set performance goals to achieve company objectives
• Prepare and present sales reports detailing current performance, potential opportunities, and proposed client base expansion.

Innovation & Value Creation

• Understand client business models and challenges to propose innovative solutions.
• Deliver tailored value propositions that differentiate our offerings globally.

Governance & Compliance

• Ensure adherence to contractual obligations, service level agreements, and compliance standards.
• Conduct regular business reviews and performance assessments.

Marketing and Brand Development

• Lead the creation, implementation, and management of the marketing plan and related activities.
• Collaborate with the marketing team to develop impactful marketing materials that support sales and brand positioning.

Benefits:

• Competitive salary
• The opportunity for professional development and advancement